Refund and Return Policy – ZYLOCRYPTO

Effective Date: March 16, 2025

At ZYLOCRYPTO, we strive to provide our customers with high-quality services and a seamless experience. This Refund and Return Policy outlines the terms and conditions for requesting a refund or return on any service or product purchased from ZYLOCRYPTO.

1. Eligibility for Refunds

Refunds may be requested under the following conditions:

• Technical Issues: If you experience issues accessing or using our services due to technical problems, you may request a refund within 30 days from the purchase date.
• Service Failure: If the service provided by ZYLOCRYPTO does not meet the agreed-upon terms, we will offer a refund after reviewing the situation.

2. Non-Refundable Items

Certain services are non-refundable, including:

• Digital products or services that have already been used or activated.
• Payments for subscription-based services or memberships where the service has been fully delivered.

3. Refund Process

To initiate a refund request, please contact us at info@zylocrypto.com with the following information:

• Your transaction details (invoice number, date of purchase).
• A description of the issue you encountered.

Once we receive your refund request, we will review it and respond within 5-7 business days. If the refund is approved, the amount will be credited to the original payment method.

4. Return Policy

ZYLOCRYPTO primarily offers digital products and services; therefore, returns are not applicable. However, if physical goods are part of our offering and are defective or damaged upon arrival, we accept returns within 14 days of purchase. In such cases, we will cover the return shipping costs.

5. Exceptions

Refund requests may be denied in the following circumstances:

• Requests submitted outside the 30-day refund window.
• If you have violated our terms of service or engaged in fraudulent activities.

6. Payment Method for Refunds

Refunds will be processed via the same payment method used for the original purchase. For cryptocurrency payments, refunds will be made in the same cryptocurrency used for the transaction.

7. Changes to Refund and Return Policy

ZYLOCRYPTO reserves the right to modify or update this Refund and Return Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately.

8. Contact Us

If you have any questions regarding refunds or returns, please contact us at info@zylocrypto.com.

Meta Description:

Read ZYLOCRYPTO’s Refund and Return Policy to understand how to request a refund, eligibility criteria, and terms for returns. Ensure a hassle-free experience with our clear and transparent policies.